Discover the security of shopping in stores with the Trusted Shops Quality Seal. Our money-back guarantee allows you to secure your current purchase with one click, as well as all your future purchases for free up to a value of €2,500. With a 30-day coverage, this guarantee gives you peace of mind for any eventuality, from delivery delays to damaged items. Learn more about the terms of this additional coverage and enjoy a worry-free online shopping experience.
> CERTIFIED QUALITY LABEL
When you buy online, you lack personal contact with the seller and you cannot see, touch or taste the product before purchasing it. To ensure a worry-free shopping experience, the Trusted Shops Quality Seal acts as a trust mark in the e-commerce world, indicating which online stores are trustworthy and offer exceptional service.
What exactly does this Quality Seal stand for? It is much more than a simple badge; it is a guarantee that you are dealing with an online store that has been thoroughly evaluated and has proven to meet the highest standards of quality and service. When you see the Trusted Shops Quality Seal on a website, you can be sure that you are choosing a store that cares about customer satisfaction and strives to provide an exceptional shopping experience.
But, how do you get this prestigious stamp? In the Quality criteria in addition to the requirements set by Trusted Shops, all requirements that an online store must meet to be eligible for this distinction are detailed. From price transparency to customer data protection to clarity in delivery and return conditions, every aspect of the shopping experience is carefully scrutinised to ensure that consumers can fully trust certified stores.
With the Trusted Shops Quality Seal, you can shop online with complete peace of mind, knowing that you are backed by a standard of excellence recognised throughout Europe. You no longer have to worry about the authenticity of the website or the quality of service; Trusted Shops has done the hard work for you, so you can enjoy a safe and satisfying online shopping experience.
> INSURED PURCHASE UP TO € 2500
When you shop in a store with the Trusted Shops Quality Seal, you can do so with complete security thanks to our money-back guarantee. What's that supposed to mean? After completing your order, with a simple click, you can directly secure your current purchase or even automatically and free of charge secure all your future purchases in stores with the Trusted Shops Quality Seal, up to a value of €2,500. This guarantee gives you additional peace of mind, as it covers any eventuality for a period of 30 days after purchase.
But, how exactly does it work? It's simple: once you've made your purchase at a store with the Trusted Shops Quality Seal, you can activate the guarantee with one click. This protects you from any problems with your order, from delivery delays to damaged or unreceived items. And best of all, this protection extends to all your future purchases in stores with the Quality Seal, at no additional cost.
It is important to note that the Conditions of guarantee and participation, which you can review in detail to fully understand the terms and conditions of this additional coverage. But in short, Trusted Shops' money back guarantee gives you an extra layer of security and confidence when shopping online, ensuring that your shopping experience is as worry-free as possible.
> VERIFIED CUSTOMER RATINGS
In Ceramic Connection, we deeply value the opinions and feedback of our customers, as they help us to continuously improve our products and services.
That's why we verify and handle our clients' ratings with the highest level of care and professionalism.
We certify that after conducting a thorough review of all ratings received, we can confirm that each one has been taken into consideration by our customer service team and managed according to our standards of quality and customer satisfaction.
We are committed to providing timely and meaningful responses to every review received, whether to express our gratitude for the praise received or to address any concerns or problems raised by our customers. We believe in transparency and open communication, and we strive to maintain a strong and positive relationship with all our customers.
We sincerely thank all our customers for taking the time to share their experiences with us and for trusting our products and services. Their feedback is invaluable to us and motivates us to keep improving every day.