Shipments are made from our warehouse located at Avinguda Mediterrani, 138, 12200, Onda, Castelló.
The delivery time varies depending on the type of product or if it is a sample or a palletized order:
- Samples travel by postal mail and usually take between 3 and 7 working days.
- For palletized orders, you will find the approximate delivery time in the "Delivery" section of each product page.
If the order has products with different delivery times, the highest delivery time shall be taken into account. The shipment will be made once all the products in the order are available.
For remote or island areas, delivery times may be extended due to transportation difficulties.
Please note that palletized orders will be delivered at street level. If the pallet truck cannot reach your door, it will be unloaded at the nearest possible point.
In case of any alteration in delivery times you will be notified via email.
It should be noted that during the month of August, Christmas or on local or national holidays, delivery times may be extended.
The goods will be shipped once payment has been received. For any questions or clarification, please contact our customer service via e-mail: info@ceramicconnection.es.